Effective Date: 10-08-2025
These rules govern the use of and participation in all online casino games offered by 36Gaming Ltd ("we", "us", or "our"). They are to be read in conjunction with our General Terms and Conditions, which form the overall framework for our operations. By accessing or using our online casino services, you agree to be bound by these rules and our General Terms and Conditions. We reserve the right to modify or update these rules at any time, with notice provided on our website. ---
1.1 Scope & Applicability These rules apply to every casino game offered through our online platform – slot games, table games (roulette, blackjack, baccarat, etc.), live dealer games, video poker, and progressive jackpot games. In case of any conflict between these rules and our General Terms and Conditions, the latter shall prevail except where the game-specific rules clearly state otherwise. 1.2 Authority & Amendments 36Gaming Ltd reserves the right to amend these rules at any time. Any amendments will be posted on our website with the new effective date. Continued use of our platform after changes constitutes acceptance of the revised rules. 1.3 Interpretation Terms used in this document are defined in Section 2. For any ambiguity, the interpretation provided in our General Terms and Conditions (and, if necessary, by our internal regulatory team) shall apply. ---
For these rules, the following definitions apply: - Online Casino: The collection of gaming products provided by 36Gaming Ltd via our website and mobile applications. - Player/Account Holder: Any individual registering an account and participating in our casino games per our General Terms. - Casino Game: Any game of chance or skill offered on our platform, including but not limited to slot games, table games, video poker, live dealer games, and progressive jackpot games. - RNG (Random Number Generator): The certified software and algorithms to ensure that game outcomes are random and fair. - Bonus: Any promotional credit, free spin, or extra credit awarded by 36Gaming Ltd is subject to separate bonus terms and conditions. - Wagering Requirement: The number of times bonus funds (or winnings derived from bonus play) must be wagered before withdrawal, as detailed in our Bonus Terms. - House Edge: The statistical advantage that 36Gaming Ltd holds over the player in a given game. - Live Casino Games: Casino games are broadcast in real time and moderated by a live dealer. ---
3.1 Age & Location Only individuals aged 18 years or older, legally residing in the United Kingdom (as verified through our Know Your Customer (KYC) procedures), are eligible to register and participate. 3.2 Registration Players must provide valid, complete, and accurate information when registering. As per our General Terms, any misrepresentation or creation of multiple accounts may result in immediate suspension or closure. ---
4.1 Account Creation Players must complete our online registration process and verify their identity via an email or SMS confirmation. Our registration process follows the guidelines in our General Terms and Conditions. 4.2 Authentication and Security Players are responsible for maintaining the confidentiality of their login credentials. All activities on your account are assumed to have been undertaken by you. Any irregular or suspicious activity may result in account suspension, as detailed under our General Terms. ---
Note: Specific casino games may incorporate additional rules on the individual game's page. In such instances, these game-specific rules supplement the provisions contained herein. 5.1. Slot Games - Outcome Determination: - A certified RNG generates outcomes in slot games. The results are random and cannot be influenced. - Paylines & Reels: Slot games feature fixed or variable paylines. Winnings are awarded based on matching symbols along these active paylines. - Bonus Features: Free spins, bonus rounds, and other features are activated under predefined conditions and are subject to the game's payout structure. - Progressive Jackpots: Certain slot games offer progressive jackpots derived from a percentage of each eligible bet. Only wagers meeting the minimum requirements qualify for jackpot wins. 5.2. Table Games (e.g., Blackjack, Roulette, Baccarat) - Standard Rules: Standard rules apply unless otherwise stated. For instance, players aim to achieve a hand total as close to 21 in blackjack without going over. - Bet Placement: Bets must be placed before the commencement of play, within the set minimum and maximum limits. - Dealer Procedures: For dealer-based games, play proceeds according to established real-time protocols. Our General Terms will resolve discrepancies in game outcomes. - Payouts: Winning payouts are calculated based on conventional payout tables. 5.3. Live Dealer Games - Real-Time Interaction: Live dealer games are broadcast via video streaming and managed by a human dealer. - Rules of Engagement: Players must follow the instructions and rules provided by the live dealer during play. - Technical Requirements: Players must ensure they have a stable internet connection and compatible devices. - Betting Procedures: Bets are placed through the online interface and confirmed by the dealer. 5.4. Video Poker - Hand Rankings: Winning hands in video poker is based on standard rankings on the game's help page. - Gameplay Mechanics: Players can hold and exchange cards, with outcomes determined by the RNG. - Wager Limits: Bets must adhere to the minimum and maximum limits for video poker games. 5.5. Progressive Jackpot Games - Contribution Mechanism: A portion of each eligible wager contributes to a cumulative progressive jackpot. - Qualification: Only bets meeting the minimum criteria are eligible for jackpot wins. - Verification: Jackpot wins are subject to verification and conformity with the stated eligibility criteria. ---
6.1 Fair Play Commitment All games operate using RNG software that is independently certified to ensure fairness and randomness. 6.2 Auditing and Certification: Independent third-party agencies regularly audit our RNG systems. 6.3 Transparency: Although the underlying algorithms are proprietary, we adhere to recognised industry standards for fairness and regularly publish audit summaries. ---
7.1 Payout Calculation: Winnings are calculated based on the game's pay table and the amount wagered. Calculations are rounded to the nearest penny where applicable. 7.2 Settlement: Following game resolution, winnings are credited to the player's account immediately unless a technical error or dispute is identified. 7.3 Bonus Constraints: Any winnings derived from bonus play are subject to the applicable wagering requirements in our Bonus Terms and Conditions. ---
8.1 Eligibility for Bonuses: Bonuses are offered only to eligible players who have met specified criteria. Acceptance of a bonus constitutes agreement to the associated bonus terms. 8.2 Wagering Requirements: Bonus funds or winnings earned through bonus play must be wagered several times before withdrawing. 8.3 Exclusions: Certain games or wager amounts may be excluded from bonus offers. Detailed bonus conditions are available separately. 8.4 Abuse Prevention: Any attempt to manipulate, abuse, or exploit bonus offers will result in forfeiture of bonus funds and may lead to account suspension by our General Terms. ---
9.1 General Limits: Each game displays its minimum and maximum betting amounts, which are enforced by our internal risk management policies. 9.2 Adjustments: 36Gaming Ltd reserves the right to adjust these limits as necessary, considering regulatory updates and risk assessments. 9.3 High Stakes: Players placing high-stakes wagers should verify their account settings and self-imposed limits to ensure responsible play. 9.4 Slot Betting Limits: For online slot games specifically, the following maximum stake per spin restrictions apply: - For players aged 25 or over: A maximum stake of £5 per spin. - For players under 25: A maximum stake of £2 per spin. These limits are strictly enforced based on the age information provided during registration and verified through our KYC procedures. Any attempt to exceed these limits will result in the bet being declined, and the winnings forfeited. ---
10.1 System Interruptions: In the event of technical failures or system interruptions, casino games may be temporarily suspended. 10.2 Resolution Process: Wagers active during interruptions may be cancelled at the discretion of 36Gaming Ltd. 10.3 Dispute Handling: Unresolved technical issues will be investigated, with the outcome of any dispute being final as per our internal resolution mechanism. ---
11.1 Display and Calculation Errors: Should errors or discrepancies arise on game displays (such as incorrect pay tables or odds), 36Gaming Ltd reserves the right to void bets or game outcomes. 11.2 Fraud: Any detection of fraudulent behaviour, including collusion or manipulation of outcomes, will result in immediate account suspension and potential forfeiture of winnings. 11.3 Finality of Decisions: Decisions regarding error corrections and dispute resolutions are final and binding. ---
12.1 Tools Available: Players have access to features such as deposit limits, time-out periods, and self-exclusion to promote responsible gambling. 12.2 Monitoring: We employ continuous monitoring of gaming activity to identify and mitigate problematic gambling behaviour. 12.3 Support Services: Players are encouraged to use our responsible gambling support services and seek advice. Contact details are available via our website. ---
13.1 Internal Resolution Process: Any disputes regarding game outcomes or account issues should first be raised through our internal complaints procedure, which is detailed in our General Terms and Conditions. 13.2 External Adjudication: Players may escalate the matter to the UK Gambling Commission or an independent adjudicator, such as IBAS, if a satisfactory resolution is not reached internally. 13.3 Binding Decisions: Our decisions on disputes and complaints are final unless subsequently overturned by an external arbitration body. ---
14.1 Review: We periodically review and update these rules to ensure compliance with legislation, technological developments, and market conditions. 14.2 Notification: All amendments will be posted on our website. Continued use of our casino services after amendments become effective signifies acceptance of the revised rules. ---
15.1 Inquiries and Feedback: If you have questions or feedback regarding these casino game rules, please get in touch with our Customer Support team at [support@36vegas.co.uk] or via our website's contact form. 15.2 Complaints Regarding Compliance: For disputes relating to compliance, please reach out to our Complaints Department at [complaints@36vegas.co.uk]. --- Disclaimer: This document is a sample set of rules for UK online casino games and is not a substitute for legal advice. 36Gaming Ltd should consult with legal counsel to ensure ongoing compliance with UK Gambling Commission requirements and any other applicable legislation. --- This revised version now includes the specific slot game betting limits required in the UK while ensuring consistency with your general terms and overall operational framework.