1. Eligibility Criteria

- Free bets are available to individuals aged 18 or over who have completed the account registration and verification process.

- Eligibility may be restricted based on geographic location, account status, or other factors as specified in the specific promotional offer.

2. Qualifying Bets

- To qualify for a free bet, customers must place a bet that meets the criteria outlined in the promotional offer, such as minimum stake, minimum odds, and eligible markets.

- Qualifying bets must be placed using real money; bets placed with bonus funds or free bets do not qualify.

3. Free Bet Credits

- Upon meeting the qualifying criteria, the free bet will be credited to the customer's account as specified in the promotional offer.

- Free bets are typically credited as a single amount and must be used in full; they cannot be split across multiple bets.

4. Free Bet Usage

- Free bets can be used on any sports market unless otherwise specified in the promotional offer.

- The free bet stake is not included in any winnings. For example, a £10 free bet placed at odds of 2/1 would return £20 in winnings; the original £10 stake is not returned. 

5. Wagering Requirements

- Free bets may be subject to wagering requirements, which will be clearly stated in the specific terms of the offer. For example, a 1x wagering requirement means the free bet amount must be wagered once before any associated winnings can be withdrawn.

- Wagering requirements must be met within a specified period, typically 7 days from the date the free bet is credited.

6. Expiry Period

- Free bets must be used within a specified period, typically 7 days from the date of crediting. Unused free bets will expire and be removed from the account. 

7. Restrictions and Limitations

- Free bets cannot be used in conjunction with any other promotional offers unless explicitly stated.

- Free bets are non-transferable and cannot be exchanged for cash.

- Certain bet types, markets, or payment methods may be excluded from free bet promotions; these exclusions will be clearly stated in the promotional offer.

• Participation in any prohibited practices (Link) is forbidden and will result in cancellation of free bets and winnings from free bets.

8. Account Restrictions

- If an account restriction is applied after a customer has placed qualifying bets for a free bet promotion, the customer must still be allowed to complete the promotion and receive any free bets or associated winnings. ([gamblingcommission.gov.uk](https://www.gamblingcommission.gov.uk/authorities/codes-of-practice/guide/page/free-bets-and-account-restrictions-in-relation-to-sports-betting))

9. Responsible Gambling

- We are committed to promoting responsible gambling. Customers are encouraged to set personal limits and seek support if gambling becomes a concern.

-Free bets are provided as a reward and by no means to increase time or money spent gambling. Free bets are not meant to imply lower risk or risk-free gambling. Should you feel, that our rewards change the way you gamble, please consider opting out from promotions or contact Customer Service to explore the range of safer gambling tools we offer, ulimately consider quitting gambling altogether.

Compliance with Regulatory Standards

- Advertising Standards Authority (ASA): All promotional materials will clearly state significant terms and conditions, avoiding misleading information and ensuring transparency. ([asa.org.uk](https://www.asa.org.uk/news/free-you-bet-cap-and-bcaps-new-gambling-help-note.html))

- Licence Conditions and Codes of Practice (LCCP): Marketing communications will be conducted in a socially responsible manner, complying with the advertising codes issued by the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP). ([gamblingcommission.gov.uk](https://www.gamblingcommission.gov.uk/authorities/codes-of-practice/guide/page/free-bets-and-account-restrictions-in-relation-to-sports-betting))

- Betting and Gaming Council (BGC): We adhere to the BGC's Code of Conduct, implementing measures to raise standards and promote safer gambling practices.

By adhering to these terms and conditions, we aim to provide a fair, transparent, and responsible gaming environment for all our customers. 

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